Return Policy
Return Policy
If you are not satisfied with your purchase, we offer a clear return & refund policy.
1. Return Eligibility
- Items must be unused, unwashed, undamaged, with original packaging and tags intact.
- Return request must be submitted within 30 days of delivery.
- Customized, personalized, sale items are non-returnable.
2. How to Return
Contact us first to apply for return:
- Email: chinagoodwigs@gmail.com
-
WhatsApp: +86 133 7558 6211
Include your order number, reason for return, and product photos.
3. Refund Process
Once we receive and inspect your returned item, we will process your refund within 7–10 business days.
Shipping costs are non-refundable unless the item is defective or wrong.
4. Defective & Wrong Items
If you receive defective, damaged, or incorrect items, contact us within 48 hours with photos.
We will resend or refund at no cost to you.
Website: www.maveleswigs.com
